Welcome to Prakriti Origin (“we”, “our”, “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect and use your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
A. Personal Information
We collect the following personal details when you:
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Register an account
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Place an order
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Contact us for support
Information we may request:
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Full Name
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Email Address
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Mobile Number
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Billing & Shipping Address
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Payment details (via secure gateway only)
B. Technical / Automatically Collected Data
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IP Address
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Browser type & version
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Device type
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Website usage data
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Cookies & tracking technologies
C. Communication Data
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Feedback, messages, reviews, inquiries, and emails
2. How We Use Your Information
We may use your information to:
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Process orders & payments
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Deliver purchased products
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Communicate order updates and notifications
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Improve user experience and website performance
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Provide customer support
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Send promotional emails (only with your consent)
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Prevent fraud and unauthorized activities
We do not sell or misuse your personal information.
3. Sharing of Information
We may share data with trusted third-party service providers such as:
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Courier Partners (for delivery)
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Payment Gateways (for secure transactions)
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Analytics & Hosting Platforms (for website function)
These partners are restricted to use data only for service purposes and must ensure data protection.
We may also disclose information:
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If required by law, court order, or government authority
4. Data Retention
We retain your personal information only for:
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Active customer account needs
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Legal, tax, and compliance requirements
You may request deletion of your data anytime.
5. Payment & Security
We use secure, PCI-DSS compliant payment platforms.
Your card and banking details are not stored on our servers.
We ensure:
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SSL encryption throughout the website
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Fraud prevention systems
6. Cookies Policy
Cookies help us:
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Improve website performance
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Save your browsing preferences
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Offer relevant promotions and ads
You may disable cookies through browser settings anytime.
7. Your Rights
You have the right to:
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Access your personal data
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Request correction or deletion
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Withdraw marketing consent
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Opt-out of cookies and tracking
To exercise these rights, contact us using the details below.
8. Children’s Privacy
We do not knowingly collect data from individuals under 18.
If we discover such information, we will delete it immediately.
9. Third-Party Links
Our website may contain links to other websites.
We are not responsible for their content or privacy practices.
10. Updates to This Privacy Policy
We may revise this policy from time to time.
Updated terms will be posted on this page with the new effective date.
